Learn how to get help with your QuickBooks product or service.
- The Community is always here to assist you.
- After sending the invitation, your employee will be prompted to create an Intuit account or sign in if they already have one.
- However, our phone support can take a look at your account securely and check which employee has signed up for an account.
- As mentioned by my colleague Rose-A above, you can have your employees view their paychecks via QuickBooks Workforce.
- Maintaining accurate account information is crucial, especially when it comes to your phone number and email address.
- From there, you’ll now have copies of your employees’ pay stubs.
File your taxes, your way
We’re also here to provide you with accurate information and a troubleshooting process to resolve your concern. “We can’t sign you in. Your employer has adjusted your access to Workforce. You’ll need to reach out to them to regain access.” I’d like to give an overview on employee accessibility for QuickBooks Workforce. Conveniently chat online with one of our representatives.
Personally I feel bad for not being able to help them, professionally I think I must look incompetent to my clients and their employees. After sending the invitation, your employee will be prompted to create an Intuit account or sign in if they already have one. Make sure to have them use the same email address if they already set up QuickBooks Workforce with a different employer. Please make sure that QuickBooks or the Workforce link is tagged as a trusted site. I also suggest consulting your IT department to double-check as well to ensure that your employee can access their Workforce. Maintaining accurate account information is crucial, especially when it comes to your phone number and email address.
- Our employee who started months ago is experiencing issues logging in as well.
- I have emailed paystubs before from within QBDT and saving to pdf and attaching while less secure is faster to the employee.
- Stay in touch if you have additional questions about uploading your CSV files.
- I didn’t want you to have this kind of experience, savageeboni.
- I have called and texted the help desk several times but no one can help me.
- To see all the Intuit benefits available, review the benefits-at-a-glance.
- It does not match our revenue for the quarter and we cannot use this for filing.
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We’ll definitely help you find a solution to fix your issue. I have had a subscription to Quickbooks Self Employed app for YEARS. I changed the company name and now it’s saying that I only have a free trial even though I have been paying monthly for years. I’m not paying for two subscriptions when I only need one.
I look forward to resolving other issues you may encounter. Additionally, the best way to turn your payroll service back on is directly in your QuickBooks Desktop company file. I’m here to route you to the Customer Care team to help you successfully update your intuit account. You can reach them within your QuickBooks Online account. Moreover, I also encourage checking our Community Help page to learn some tips in managing your QuickBooks account.
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I understand the importance of matching your data in your Sales Tax Report in a timely manner. QuickBooks Online generates reports based on how you customize its filters, and I’d be glad to help you pull up the quarterly data you need. Furthermore, I recommend reconciling your accounts in QBO to ensure your books are accurate and there aren’t any duplicate transactions.
Keep me posted if you have additional questions about changing your address or phone number or other account-related concerns. I’m always ready to provide the assistance you need. This is definitely not the experience we want you to have when reinviting your employees to view their paychecks, which stops you from moving towards different business tasks. Let me route you to the appropriate support to help you fix this matter immediately.
Track the status of your request
When everything looks good, upload the file again intuit workforce support phone number health to QBO. See articles customized for your product and join our large community of QuickBooks users. If you have an ongoing issue or case with an expert, you can check the status in the Resolution Center. You can find answers to common questions through Help in your QuickBooks product. If you can’t find the answers you need, you can connect with an expert for help.
Please ensure that you selected the correct product. From there, you can search read articles that can guide you in completing your future task. Stay in touch if you have additional questions about uploading your CSV files. I’ll be more than glad to assist you further. Let’s review the format of your CSV files to ensure your transactions will show the appropriate debit/credit when uploading them into QuickBooks Online (QBO).
Manage your expenses in QuickBooks Workforce
Rest assured, I’m here to help find a solution and ensure a seamless experience for your team. In addition to that, I’ve added our support hours so you can set an available time to reach them out to ensure you get on hold with our support team on time. They can view their payments online at any time since Workforce integrates with your company’s existing payroll service. As mentioned by @4Gal, make sure to be the primary contact of the account when accessing the Customer Account Management Portal (CAMPs) portal. They’re the only ones who can change the address and phone number. I’ll be happy to check this for you, however, I don’t have the chance to do it here on the Community page for security reasons.
Keep me posted if you need assistance with navigating your QuickBooks account. The Community is always here to assist you. Here in the Community space, we’re unable to provide you with sensitive information like numbers, names, and codes. I can walk you through how to contact QuickBooks Online support. But before that, may I ask what specific issue you have right now?